Frequently Asked Questions
Dog Licensing FAQ

Knowingly providing false or misleading information can result in penalty, fine or prosecution under the law.

Does my dog need a license?

Yes. All dogs five (5) months of age or older must be licensed.
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Why should I get a license for my dog?

1) The primary reason is to prevent the spreading of rabies. Rabies is a health threat and is 100% fatal for humans if not treated properly. Animal licensing helps the County monitor compliance with state rabies vaccination laws. 2) A license is a lost dog's ticket home! When your dog has its license attached to its collar, its assigned license number is all that is necessary for the County to identify the dog's owner. 3) The fees from licensing are used to care for animals and investigate complaints about stray animals, among other services.
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What do I do if I find a lost dog?

Please call the Sheriff's Office at 608-847-5649.
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How do I report my dog as having been lost?

Please call the Sheriff's Office at 608-847-5649.
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How often does the license have to be renewed?

Dog licenses must be renewed annually. Licenses are valid from January 1 thru December 31.
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How do I get a replacement license?

If you or your pet loses a license, you can request a replacement license by contacting the Juneau County Clerk at 608-847-9300.
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What if I move?

If you move out of the County and have a current or prior year license for your dog, please notify the County Clerk at 608-847-9300 so that we can update your information.
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What if my dog dies during the year?

If your dog dies or is killed during the year, please contact the County Clerk at 608-847-9300 so that we can update your information.
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How do I know that purchasing a license online is safe?

The system is PCI DSS compliant and uses industry-standard technology for the secure handling of user and credit card information. All passwords and credit card numbers are encrypted. Hard drives are encrypted. All web interactions occurs using SSL (https). Firewalls guard against intrusion. Any unnecessary server applications are turned off. Periodic scans by a third-party of the online system are done to detect vulnerabilities and maintain PCI DSS compliance.
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Does the County have access to my credit card information?

No. Credit card information is not available to the County. If for any reason your credit card cannot be processed, you will be notified via email or telephone and asked to log in to your account to verify credit card information and to make any necessary corrections. Credit card orders for dog licenses are never accepted over the telephone.
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How will I know that my payment was made?

You will see a confirmation page with a transaction number after completing the payment process. We recommend you print or save this page for your records.
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How long does it typically take before I receive my dog license?

Licenses ordered online are sent through postal mail and should arrive within ten (10) business days. If you do not receive your license within this period, please contact the County Clerk at 608-847-9300.
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